Saving 60% on Back-Office Without Losing Control

Cut Costs—Not Control—with Back-Office Outsourcing

Logistics firms today face a tricky balance: cut costs while maintaining speed, accuracy, and client satisfaction. Many try to scale in-house teams but quickly run into bottlenecks—high labor costs, limited talent pools, and burnout.

The solution? Back-office outsourcing—a proven way to reduce costs by up to 60% while retaining full visibility and control over your logistics operations.

The Back-Office Cost Problem in Logistics

Hiring internal teams for functions like billing, document processing, and track & trace sounds simple—until you factor in:

• • 🚨 Recruitment and training costs
  • 💸 Employee benefits, PTO, and compliance
  • 🏢 Infrastructure like desks, software, and IT
  • 🔁 High turnover in repetitive roles

All these hidden costs inflate your overhead and limit your ability to scale.

What Back-Office Outsourcing Really Looks Like

Modern logistics outsourcing isn’t about “letting go”—it’s about strategic delegation with tight integration.

A strong outsourcing partner provides:

• • 🎯 Pre-trained logistics professionals
  • 🔄 Seamless CRM, TMS, and SOP integration
  • 🧑‍💻 Transparent reporting and KPIs
  • 🕘 Flexible coverage: full-time, part-time, or after-hours

🔗 Related: How Outsourcing Reduces Logistics Back-Office Costs

3 Ways You Stay in Control with Outsourcing

1. Custom SOPs, Your Tools

Your team uses your systems, your processes, and your preferred tools—they just work from another location.

2. Full Visibility via Reports and Dashboards

Daily updates, task tracking, and performance metrics keep you in control of productivity and quality.

3. Integrated Communication

Outsourced reps join your Slack, Zoom, or MS Teams for real-time sync and seamless collaboration with your internal team.

FAQs

How do I ensure quality with outsourced back-office staff?

Work with providers who specialize in logistics, like Valoroo. We integrate with your systems and enforce KPIs and SOPs from Day 1.

Will I lose visibility or control of my operations?

Not at all. Daily reporting, dashboard tracking, and communication tools ensure full transparency.

What roles can be outsourced without risk?

Common roles include: billing, AR/AP, track & trace, data entry, carrier updates, and appointment scheduling.

Discover More at Valoroo!