Outsourcing Built Around How Logistics Runs
Five core functions. 1,000+ dedicated specialists. Integrated into your operation from day one.
Inc. 5000
#681 (2025) · #290 (2024)
America’s fastest-growing companies
America’s fastest-growing companies
1,000+
Professionals across
Philippines, Belize, Mexico & Colombia
Philippines, Belize, Mexico & Colombia
Up to 60%
Reduction in operational
labor costs
labor costs
What We Offer
Explore Our Services
Valoroo staffs dedicated specialists across five core service categories — each role filled by professionals who understand the tools, pace, and standards of modern U.S. freight and logistics operations. Not generalists. Not shared resources. Dedicated people, embedded in your operation, from day one.
Logistics Operations
Dispatch, track and trace, carrier sales, and after-hours coverage — roles that keep U.S. freight operations running without gaps.
Accounting & Bookkeeping
AP/AR, invoice auditing, billing, and logistics-specific accounting — financial precision built for the margins freight operations run on.
Customer Support
Client inquiries, claims processing, data entry, and document compliance — the service consistency that protects client relationships at scale.
Supply Chain
Forecasting, procurement, deductions resolution, and S&OP support — the execution layer that keeps supply chain operations accurate.
Tech Support
Data architecture, deployment management, network security, and custom development — the technical foundation modern logistics operations depend on.
Custom Staffing Solutions
Don’t see the exact role you need? We staff beyond our listed categories — tell us what your operation requires.
What Our Clients Say
Trusted by U.S. Freight Operations
“Valoroo has been a tremendous partner for our business in every sense of the word. Their team consistently goes above and beyond.”
“It has allowed our company to grow 10X faster than we could have done with traditional hiring methods.”
Who We Serve
The Embedded Team Model
Valoroo’s model differs from traditional BPO in one critical way: specialists are embedded directly into your operation — trained on your SOPs, working inside the systems you already use, and measured against the standards you define. There is no parallel process to manage, no shared resource pool where your operation competes for attention alongside other clients.
Freight Brokers & 3PLs
After-hours coverage, carrier sales support, and the operational consistency that lets you scale without coverage gaps or rep burnout.
Trained on Your Process, Not a Script
Every team member ramps on your SOPs, tools, and standards before going live.
Built for Accountability
Measured against your standards — not generic benchmarks that don’t fit your operation.
Built for Modern Operations
The Way Logistics Operates Has Changed. Our Teams Are Built for It.
The best freight operations today move faster, use smarter tools, and demand more from every role in their support structure. Valoroo’s specialists are recruited and trained to meet that standard — comfortable working across the platforms, workflows, and operational cadences that define how modern U.S. logistics companies run. Whether that’s navigating a TMS, working inside an ERP, processing data from automated systems, or managing the exceptions that technology flags but can’t resolve — our teams handle it.
The tools have gotten better. The need for skilled people behind them hasn’t gone away.
“The tools have gotten smarter. The need for skilled people who know what to do with them hasn’t gone away.”
Operationally Current
Trained on the platforms and workflows modern logistics operations actually use — not yesterday’s processes.
Works Alongside Your Tech Stack
Specialists who work within the tools you already use — handling the outputs, exceptions, and follow-through your systems generate.
Scales With How You Grow
Built for operations that are evolving — adding capacity without disrupting the operational structure already in place.
Who We Serve
Built for How Your Side of Logistics Operates
Freight Brokers & 3PLs
After-hours coverage, carrier sales support, and the operational consistency that lets you scale without coverage gaps or rep burnout.
Carriers
Dispatch support, shipment visibility, and reduced admin burden — so your team stays focused on operations, not the backlog behind them.
Shippers & Manufacturers
Supply chain visibility, procurement coordination, and logistics support — without adding headcount or complexity to your operation.
Our Foundation
Built on Values Your Operation Can Rely On
People First
The right talent matched to your specific operational needs — not a generic staffing pool applied uniformly across every client.
Going Above & Beyond
Our standard, not our exception — the reliability built into how every Valoroo team performs, day in and day out.
Extreme Ownership
Full accountability for outcomes, not just task completion — every team member treats your operational results as a shared responsibility.
FAQ
Frequently asked questions
What does Valoroo do?
Valoroo embeds dedicated specialists into U.S. freight and logistics operations across five service categories: Logistics Operations, Accounting & Bookkeeping, Customer Support, Supply Chain, and Tech Support. Unlike traditional BPO, Valoroo’s teams work inside the client’s existing systems and follow the client’s own SOPs — operating as embedded capacity rather than a separate outsourced function. Teams are based across the Philippines, Belize, Mexico, and Colombia, with coverage aligned to U.S. business hours.
What's the difference between Valoroo and a traditional staffing agency?
A staffing agency places candidates you manage directly as your own employees. Valoroo places embedded specialists who operate within your systems and processes but are managed and retained by Valoroo. The model is closer to a dedicated outsourced team than a staffing placement — you get operational capacity without the overhead of recruiting, onboarding, and managing additional domestic headcount.
What's the difference between offshore and nearshore staffing?
Offshore teams (Philippines) offer 24/7 coverage capability and the highest cost savings — ideal for continuous coverage or maximum labor cost reduction. Nearshore teams (Belize, Mexico, Colombia) offer closer time zone alignment with U.S. business hours for real-time collaboration. Valoroo staffs across all four locations, with team composition determined by what your operation actually needs.
Do your teams work inside our existing systems?
Yes — every Valoroo specialist is trained to work inside the TMS, CRM, ERP, or other systems already in place. The model is built around your existing infrastructure rather than requiring a new platform alongside your own.
What industries does Valoroo specialize in?
Logistics, freight, and supply chain — serving U.S. freight brokers, 3PLs, carriers, and shippers. Every role is staffed with professionals who have freight and logistics backgrounds, not general back-office experience applied to a new industry.
We know that finding the right people is essential to your success. That's why we're here to help.
Address
10350 N McCarran Blvd #1112
Reno, NV 89503
Phone
(775) 261-5323
Locations
Address: 10350 N McCarran Blvd #1112. Reno, NV 89503
Phone: (775) 261-5323
Email: info@valoroo.com