At Valoroo, We Know Logistics

Quality OUtsourcing solutions for 3PLs and asset-based companies

What we can do for you


Valoroo provides BPO services specific to the logistics industry. Our offshore teams handle repetitive tasks, allowing your local teams to focus on the bigger picture. This allows your business to increase productivity and profit-margins. Your new extended team is carefully selected and trained to integrate seamlessly with your unique business operations. We offer the following services:


Track & Trace

Our Track and Trace representatives monitor all shipments, providing up to date tracking from pickup to delivery.

Carrier Sales

Our Carrier Sales Representatives negotiate, and secure carriers to move available freight in a timely and cost-effective manner. We also develop, maintain, and manage carrier relationships and execute hundreds of loads per day to keep carriers rolling and customers satisfied. 


Dispatch & Load Planning

Our dispatch and load planning representatives communicate with motor carriers to schedule trucks, resolve issues and deliver relevant freight updates to the customer and/or internal carrier & operations teams.



3rd Shift & Weekend Support

Whether it’s day, night or weekend, we track every shipment and properly escalate every load according to your specilization and SOP.

Customer Service & Claims Support

We provide customer service support for your business, opening the lines of communication and increasing client satisfaction. 

Accounting & Bookkeeping

We verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to the motor carrier. We also monitor Bill of Lading discrepancies to ensure that the proper return of the commodities are arranged.

Make Your customers a priority.

We certainly will.


Discovery Call

You let us know what specific roles you need filled during the discovery call. We explain how our dedicated agents can help.


Agent Selection

All of our agents complete our logistics training process, ensuring that they possess thorough industry knowledge . 


Agent Preparation

Our agents go through 4 weeks of training on your systems so that they can become familiar with your software and processes, allowing for a seamless transition.

Go Live

Our agents are now ready to go live. Get ready for your business to run more efficiently than ever.


In a tight employment market, margins become harder to achieve. Our solution provides savings that go straight to the bottom line. 

Let’s Start a Conversation