REIMAGINE Microcast:
Short Staffed? Freight Forwarders’ Global Solution

In Episode 5 of Reimagine Microcast, host Michelle Schrock and guest Alice Manatad discuss a major challenge in the freight forwarding industry: staffing shortages. With logistics demands growing, freight forwarders need reliable solutions for managing workflows, customer inquiries, and data automation—without compromising quality. This episode dives into how Valoroo’s global team bridges talent gaps, enabling freight forwarders to stay competitive with flexible, skilled support.

The Staffing Challenge in Freight Forwarding

Freight forwarders face increasing challenges with staffing, especially during peak seasons. Limited personnel can lead to delays, increased costs, and reduced service quality, particularly in areas like customer support, documentation, and multi-modal logistics. Finding cost-effective staffing solutions that don’t impact operational efficiency is essential.

How Valoroo’s Global Solution Supports Freight Forwarders

Valoroo’s global team offers a practical, scalable solution for freight forwarders dealing with staffing shortages. Here’s how:

Flexible Staffing Support

Valoroo provides skilled staff when you need them, allowing freight forwarders to adjust resources based on seasonal demand. This ensures that critical tasks are handled efficiently without the high costs of permanent in-house staff.

Data Automation and Workflow Optimization

Valoroo’s team supports data automation, reducing manual tasks and improving data accuracy. This frees your core team to focus on logistics while enhancing productivity and accuracy in day-to-day operations.

Enhanced Customer Service

Customer inquiries, shipment tracking, and issue resolution are managed by Valoroo’s dedicated support team, providing timely responses that keep clients informed and satisfied without burdening your in-house staff.

Conclusion

Episode 5 of Reimagine Microcast highlights how Valoroo’s global team helps freight forwarders tackle staffing challenges. From flexible staffing to data automation and customer support, Valoroo enables freight forwarders to operate efficiently and maintain high service quality.

Catch the full episode to learn more about Valoroo’s solutions for the freight forwarding industry!